Hello all,
Hoping someone can help guide me on setting/modifying the Day/Night mode for Service Class Features for individual phones on my SV8300. There is only 1 tenant, 01.
If I examine a station with MA4000, and examine Class 1, the first two entries are:
01: Trunk Restriction Class (Day) : RC A
01: Trunk Restriction Class (Night) : RC A
We have a desire to allow all employees RC A (unrestricted) during regular business hours (7am - 5pm), and then change *select* phones to Night Mode (5pm-7am) with a more restrictive class, say....RC C (local only), by changing the Trunk Restriction Class (Night) drop down menu in MA4000. The end result would change common area phones (lobby, cafeteria, non-essential to lose the unrestricted status for a period of time, and then automatically switch back to unrestricted again the next Day based on the system clock.
However, I do not know where to change these settings to reflect the 7 to 5 for (Day) time and 5 to 7 (Night).
I'm assuming it is somewhere in CM4A, (or maybe CM64/CM65?)
I can see in CM65YY (29) Day/Night mode, that our PBX is currently set for 0: Two Kinds of Mode (Day/Night).
Also CM65YY (36) Trunk Restriction class..... is currently : 1(Def) Not provided.
I've been reading the manual for Night Service and it seems to be getting overly complex (by setting up calendars, CM4A Y=90 specifically)
Can someone point me in the right direction please?
Hoping someone can help guide me on setting/modifying the Day/Night mode for Service Class Features for individual phones on my SV8300. There is only 1 tenant, 01.
If I examine a station with MA4000, and examine Class 1, the first two entries are:
01: Trunk Restriction Class (Day) : RC A
01: Trunk Restriction Class (Night) : RC A
We have a desire to allow all employees RC A (unrestricted) during regular business hours (7am - 5pm), and then change *select* phones to Night Mode (5pm-7am) with a more restrictive class, say....RC C (local only), by changing the Trunk Restriction Class (Night) drop down menu in MA4000. The end result would change common area phones (lobby, cafeteria, non-essential to lose the unrestricted status for a period of time, and then automatically switch back to unrestricted again the next Day based on the system clock.
However, I do not know where to change these settings to reflect the 7 to 5 for (Day) time and 5 to 7 (Night).
I'm assuming it is somewhere in CM4A, (or maybe CM64/CM65?)
I can see in CM65YY (29) Day/Night mode, that our PBX is currently set for 0: Two Kinds of Mode (Day/Night).
Also CM65YY (36) Trunk Restriction class..... is currently : 1(Def) Not provided.
I've been reading the manual for Night Service and it seems to be getting overly complex (by setting up calendars, CM4A Y=90 specifically)
Can someone point me in the right direction please?