We have an NEC SV8100 equipped with a PRI and a block of DIDs. One DID is associated with each extension as is typical.
One inbound number is receiving harrassing phone calls and I've been asked if we can intercept and divert calls from that Caller ID to BUSY, CONGESTION or otherwise refuse the call. In case the goal isn't clear, maybe an example will help: Harrassing party dials 234-567-8901, which is the DID to our extension #301. The harrasser's Caller ID comes through as 2109871234 (number is contrived for example purposes). We would like to route all calls from 2109871234 to the garbage can.
I have looked through the web interface and also through the Programming Manual and I don't see any obvious way to make that happen. Can that be done and, if so, how?
Thanks!
One inbound number is receiving harrassing phone calls and I've been asked if we can intercept and divert calls from that Caller ID to BUSY, CONGESTION or otherwise refuse the call. In case the goal isn't clear, maybe an example will help: Harrassing party dials 234-567-8901, which is the DID to our extension #301. The harrasser's Caller ID comes through as 2109871234 (number is contrived for example purposes). We would like to route all calls from 2109871234 to the garbage can.
I have looked through the web interface and also through the Programming Manual and I don't see any obvious way to make that happen. Can that be done and, if so, how?
Thanks!