Since the installation of this system there has been an issue where messages meant for extension 335 would end up in extension 333's mailbox. This happens maybe 1 out of 4 times and from both internal/external calls. Stopping and starting the voicemail may have helped in the past but I doubt it. Any ideas would be appreciated.
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sv8100 UM8000 messages end up in wrong mailbox 335 in 333 - 226 in 222
- Thread starter CallMeLB
- Start date
MercuryComm
Vendor
Have you checked your forwarding to make sure that these extensions are only forwarded to VM? Check ALL forwarding. Split, BNA, NA, etc.
- Thread starter
- #4
- Status