Hi
One of our large call handling teams have a shared ddi which is sent out by all their phones.
However the two team leaders wanted the option to send out their own private ddi on request maybe by a function key or service code.
After several attempts i have been unable to find anything so i wa swondering is this possible to to.
Thankyou in advance for any help.
One of our large call handling teams have a shared ddi which is sent out by all their phones.
However the two team leaders wanted the option to send out their own private ddi on request maybe by a function key or service code.
After several attempts i have been unable to find anything so i wa swondering is this possible to to.
Thankyou in advance for any help.