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SV8100 night-service or multi-tenant? 1

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sto933

Technical User
Aug 3, 2007
52
RU
Hi everybody
Am i right assuming that even without multi-tenant feature I can do this with SV8100?
We have a few CO analog trunks each one of them are served by separate incoming ring group. For one trunk we made a night-service mode key so a user can press a button and all calls from one CO trunk immediately go to another extension. It works fine.
But now another person asked for a such feature. As night service is a system-wide mode is it possible with the right configuration have two independent night-service switching mode wbuttons on different sets without disturbing calls distribution on another sets?
Looks like I can get specific night mode group for one CO and another NM group for another CO with proper configuration.
Can somebody confirm it?
 
I think I understand what you're asking for. The answer is yes, at least in 9100 land which is pretty much the same as your 8100.

Here's a scenario I have -- a 9100, single-tenant with 16 copper trunks divided in half to provide service to 2 businesses. Each business has their own Auto-attendant via InMail. Each also has their own after hours support # which is initiated manually by the NIGHT key of each business. This number is a VE that is built and forwarding all calls outside. In your case, that would just be a station, I think.

The night button is the same function key, 15-07.
Each of the trunks are assigned to their own night mode group, as are the extensions, 15-05 and 06.
Each night mode group has their own names to display across the screens, 15-07
Each night group has their own modes to step through, 15-08
Each trunk is assigned a destination, dependent on which NIGHT mode and group is initiated, 22-07
Each phone to control the NIGHT key is assigned COS 15, 22-06

It's a little deeper than that, but I think those are the most basic steps to get it going.
 
Thanks, phone_troll.
Exactly like you wrote. It's working like it should - at least customer said so.
 
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