SV8100 Lost Speaker Function On Keyphone DT300 Port

[Wendelspanswick]

On one of our sites they have a number of DT300 12 key phones, on one phone when you press the speaker button the key lights up, the display changes to the in call display but no volume is heard on the speaker.
Pressing the round navigation button with the speaker button lit increases the handset volume but not the speaker volume.
Swapped phones and the problem stays with the port and not the phone.
Faulty port or user tinkering?
Cheers.

Have you tried turning it off then on again!

 

[belevedere]

Try access code 688 = headset?

 

[rdogg88]

Do you have dial tone on the headset? If its a new extension some times you have to write it to the system to get dial tone EC6> de >0>de >0, if you keep pressing your space bar you'll see a 1 (means it still writing) then it'll switch to a 3 when its done, if you have remote pims you'll want to do an EC8>de>00>de>0

-----my knowlodge is a mile wide but an inch deep...gotta keep diggin-----

 

[belevedere]

The last post is for an NEC IPS or SV-8300 system. Your initial post lists the system as an SV-8100. They are very different.

 

[rdogg88]

o sorry about that read the post too fast...

-----my knowlodge is a mile wide but an inch deep...gotta keep diggin-----

 

[Wendelspanswick]

Resolved, as you said, headset access code but 798 in this case, find in 11-11-65.
Cheers

Have you tried turning it off then on again!