SV8100 Inmail voicemail to email quit working

[pai789]

Have it set up to use our internal Exchange server. It has a dedicated receive connector on the exchange server for the PBX's ip. It was working fine for months and I just realized today I haven't gotten an email notification in weeks.

I maintain the Exchange Server & our office IT stuff. I haven't modified anything and now I'm having trouble even testing it.

From the Exchange Server, I can't see in the logs that it is even connecting.

I set up an exchange acct on my iphone with the VM user login/pass and can get on and send mails with the same stuff I have in 47-18 Inmail SMTP setup.

I am just using webpro. Is there a way to test further?

 

[belevedere]

What, if any, windows updates were done in that time frame?
The NEC cannot handle enhanced security. If that is on, turn it off.
You might consider removing recent updates.

 

[pai789]

Good idea, but I don't believe any updates have been applied. This is still Windows SBS 2008.

 

[belevedere]

Has the system been reset since the problem occurred?

 

[pai789]

I don't believe it has been reset. I will try that this weekend.

 

[pai789]

Okay, I feel silly now, but resetting the SV8100 fixed it.

I don't know if this just happens periodically and I won't know it til somebody reports it? Is it a good idea to have a scheduled reset every so often?

I've been racking my brain if there's anything that I changed. On the SBS2008 box, which is the DNS server for our network, I did change where it gets its DNS from. Maybe that was it? Anyway, cheers!