Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

SV8100 Drops all phones (they go dark) flashing red lights on switch, red light on PRI swich

Status
Not open for further replies.

Photizo Solutions

IS-IT--Management
Apr 15, 2022
1
US
Hello all,

New here.

I have an NEC SV8100 (1 of 3 at my sites). For no reason, my switch will drop all the phones (they just shut off) then my switch will just blink red. I also notice my Adtran PRI modem will have a red light. The switch is accessible via web browser. I usually power cycle the switch and modem. This usually happens once a week.

The System Alarm shows the following...

MIN 0002 ERR 04/15/22 09:33 PKG Installation COIU 02 03 00
MIN 0002 ERR 04/15/22 09:33 PKG Installation ESIU 02 04 00
MIN 0093 INF 04/15/22 09:33 LINK Connected -none- -- -- -- ID(02)
MIN 0002 ERR 04/15/22 09:33 PKG Installation ESIU 02 05 00
MIN 0002 ERR 04/15/22 09:33 PKG Installation SLIU 02 06 00
MAJ 0100 WAR 04/15/22 09:33 Netlink Com Err -none- -- -- -- ID(02)
MAJ 0100 WAR 04/15/22 09:34 Netlink Com Err -none- -- -- -- ID(02)
MAJ 0100 WAR 04/15/22 09:34 Netlink Com Err -none- -- -- -- ID(02)
MIN 0094 INF 04/15/22 09:35 LINK Removed -none- -- -- -- ID(02)
MIN 0093 INF 04/15/22 09:38 LINK Connected -none- -- -- -- ID(02)


Things I've done so far...

1. Update software on phone switches.
2. Upgraded copper PRI to Fiber PRI.
3. Replaced network cable to phone switch.
4. Replaced X/O cable from switch to PRI modem.

All the things I've done has improved the issue (it was once/twice a day to now once a week/2weeks).

I am actively looking into a new system. Also, this system is inhereted.

Thank you!!!!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top