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sv8100 ACD call waiting alarm

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philly212

philly212

IS-IT--Management
Feb 22, 2008
50
US
Is there a way to make the audible ACD alarm in 41-20 make sound on ACD phones in rest/break mode? Or a way to send it to a page or another extension?
My problem is, it makes noise on ACD extensions that are not logged into the ACD, but I really need it to hit ACD extensions in break mode.

I have class of service setup so it rings to all acd extensions.

Any ideas?
 
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