Suppressing Envelope information

[telcodog]

Have a customer where we just installed a new CallPilot 4.0 who doesnt want to listen to the envelope information. I know that pressing the digit 2 will skip over this but he doesn't even want to do that. Is there any way to suppress it so it isn't even presented before the message? I know, kinda defeats the purpose of getting voicemails in the first place but that's what they want.

 

[strmwalker]

emillysdad...answer is no.if they don't want to hear
it tell them not to use it answer the phone.do not
let go to callpilot.

no problems only solutions

strmwalker

 

[janaya]

I can't think of a way. But strmwalker is correct. Just tell them the system cannot do this. It's an embedded system function that they will not remove without a PIP (Product Improvement Patch) that will cost to have written.

John

 

[StanleySteamer]

In the user's mailbox under setup check the Short Prompts checkbox. That should do it.
You may want to offer them autoplay as well.