sstevancevic
Technical User
Hi all,
Has anyone managed to set: Supervisor Real time reports - Active incoming agent calls with agent's name (extension) and caller's number? There is Realtime information - Agent status list (AG), but without caller's number. I know that it can be seen after call is ended.
Thanks in advance,
Has anyone managed to set: Supervisor Real time reports - Active incoming agent calls with agent's name (extension) and caller's number? There is Realtime information - Agent status list (AG), but without caller's number. I know that it can be seen after call is ended.
Thanks in advance,