I am trying to calclate an MTBF figure for a number of reported incidents. I am using the Previous(fld)Function to calclate the time elapsed between subsequent records:
( {@actual_clear_datetime}- Previous ({@actual_reported_datetime})) * 24
When I try to summarize the field to work out an average I am ot able to do so. Can anybody help to identify another way of achieving this?
Sample Data:
Reported Cleared Priority Ticket MTBSI MTBF
29/03/2007 25/06/2007 A 0000156634
11/05/2007 13/06/2007 A 0000161175 1,034.45 1,821.52
22/05/2007 21/06/2007 A 0000162283 265.84 979.89
04/06/2007 04/06/2007 B 0000163479 307.44 312.67
04/06/2007 04/06/2007 A 0000163483 0.03 0.78
04/06/2007 05/06/2007 B 0000163523 3.17 27.17
05/06/2007 05/06/2007 B 0000163649 22.13 23.45
11/06/2007 11/06/2007 B 0000164256 140.27 141.12
Many thanks
Stuart
( {@actual_clear_datetime}- Previous ({@actual_reported_datetime})) * 24
When I try to summarize the field to work out an average I am ot able to do so. Can anybody help to identify another way of achieving this?
Sample Data:
Reported Cleared Priority Ticket MTBSI MTBF
29/03/2007 25/06/2007 A 0000156634
11/05/2007 13/06/2007 A 0000161175 1,034.45 1,821.52
22/05/2007 21/06/2007 A 0000162283 265.84 979.89
04/06/2007 04/06/2007 B 0000163479 307.44 312.67
04/06/2007 04/06/2007 A 0000163483 0.03 0.78
04/06/2007 05/06/2007 B 0000163523 3.17 27.17
05/06/2007 05/06/2007 B 0000163649 22.13 23.45
11/06/2007 11/06/2007 B 0000164256 140.27 141.12
Many thanks
Stuart