In my report, I have a group and a detail section (that I need).
The group breaks the report out by "user".
The detail section shows data such as activities and each activity has it's own code (for example, "A"=Appt., "CO"=Outgoing call, "CI"=Incoming call, etc.)
I want to get a total of each type of activity for each grouping.
I've already created the following formulas:
If {CONTHIST.RECTYPE}="A" then 1 else 0
If {CONTHIST.RECTYPE}="CO" then 1 else 0
If {CONTHIST.RECTYPE}="CI" then 1 else 0
What I originally tried to do is summarize each of the formulas in the group footer. This isn't working.
Next, I tried creating a running total - thinking it would work by group. This isn't working either.
My question: How can I get a total for each type of activity by user (group)?
Thanks in advance.
The group breaks the report out by "user".
The detail section shows data such as activities and each activity has it's own code (for example, "A"=Appt., "CO"=Outgoing call, "CI"=Incoming call, etc.)
I want to get a total of each type of activity for each grouping.
I've already created the following formulas:
If {CONTHIST.RECTYPE}="A" then 1 else 0
If {CONTHIST.RECTYPE}="CO" then 1 else 0
If {CONTHIST.RECTYPE}="CI" then 1 else 0
What I originally tried to do is summarize each of the formulas in the group footer. This isn't working.
Next, I tried creating a running total - thinking it would work by group. This isn't working either.
My question: How can I get a total for each type of activity by user (group)?
Thanks in advance.