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Such language!
- Thread starter marice
- Start date
Firebird Scrambler
Systems Engineer
Is it a feature function on the BCM?.
*501 Primary Language - English Allows users to set the language of the display to English
*502 Alternate Language - French Allows users to set the language of the display to French
*502 Alternate Language - Spanish Allows users to set the language of the display to Spanish
*503 Check language Lets user check the language invoked
Having read your question, it must be a setting in Call Pilot if all the users are having the same problem?.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
*501 Primary Language - English Allows users to set the language of the display to English
*502 Alternate Language - French Allows users to set the language of the display to French
*502 Alternate Language - Spanish Allows users to set the language of the display to Spanish
*503 Check language Lets user check the language invoked
Having read your question, it must be a setting in Call Pilot if all the users are having the same problem?.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
curlycord
Programmer
- Thread starter
- #4
It is in Call Pilot where I'm finding the problem. In Call Pilot under Configuration and System Properties there is no option to select English (US) for Primary Language or Alternate Language. As a result all the park and page announcements are in French. "There is a call holding for xxx on <numbers read in French>".
curlycord
Programmer
In what BCM????? this is a BCM forum....do you mean Callpilot 100 or 150?
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curlycord
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curlycord
curlycord
Programmer
With 100 and 150 there is a language utility on the CD where you can change the languages.
I am not sure if same with BCM or if on the main page of the BCM instaed of the CP page.....would need to know what BCM to have a look.
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curlycord
I am not sure if same with BCM or if on the main page of the BCM instaed of the CP page.....would need to know what BCM to have a look.
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curlycord
curlycord
Programmer
This is confusing:
I've got a site that is suddenly announcing in French Canadian. It's not in Canada. English (US) doesn't appear to be an option anymore in Call Pilot. Anyone know how to get a language back? They're getting Australian English now
Which is is?
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curlycord
I've got a site that is suddenly announcing in French Canadian. It's not in Canada. English (US) doesn't appear to be an option anymore in Call Pilot. Anyone know how to get a language back? They're getting Australian English now
Which is is?
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curlycord
Firebird Scrambler
Systems Engineer
Silly answer, but is it worthwhile reverting the date in case that is the cause?. Funny that there are two sites with the same problem?.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
- Thread starter
- #9
Firebird Scrambler
Systems Engineer
What are your BCM 400 patching for System and Desktop?.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
curlycord
Programmer
Yellow on White, I am not too bright....no pun intended.
Seems the BCM region controls the CP language.
Try SYSTEM/IDENTIFICATION
Both 1000 and BCM50R2 guides state:
CallPilot regions
The CallPilot portion of the BCM50 application also has a region setting that defines some
call-management-related system defaults.
The CallPilot region is specified at system initialization and start up when you run the Quick Start
Wizard. You can also change this setting under System, Identification.
"You can also change this setting under System, Identification."
Wont let me on a 50 rls 2 dialed in remotely.
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curlycord
Seems the BCM region controls the CP language.
Try SYSTEM/IDENTIFICATION
Both 1000 and BCM50R2 guides state:
CallPilot regions
The CallPilot portion of the BCM50 application also has a region setting that defines some
call-management-related system defaults.
The CallPilot region is specified at system initialization and start up when you run the Quick Start
Wizard. You can also change this setting under System, Identification.
"You can also change this setting under System, Identification."
Wont let me on a 50 rls 2 dialed in remotely.
=----(((((((((()----=
curlycord
- Thread starter
- #12
SU32. Yes I know it has issues but they don't use any of the software negatively affected by the patch. I had a conversation with an Avaya engineer who assures me SU32 shouldn't have any negative impact. Shouldn't.
Doesn't look like they've update the Desktop in over a year.
Doesn't look like they've update the Desktop in over a year.
curlycord
Programmer
- Thread starter
- #14
I did, it's set to North America. I didn't see any option to change it either.
The more I look at the system the more odd behavior I find. I think the drive is failing. I have set up a time I can take the system down and get a new drive in there.
The more I look at the system the more odd behavior I find. I think the drive is failing. I have set up a time I can take the system down and get a new drive in there.
Hi marice! I think hard drive read errors are the most likely cause. The CallPilot software probably didn't find some US English files (read failure?) and thus excluded the US English from the list of available languages. Make sure you have a sane backup and then try to replace the hard drive.
- Thread starter
- #16
curlycord
Programmer
Good stuff
I am curious still to why we cant change it.
I was dialed in via BCM Modem.
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curlycord
I am curious still to why we cant change it.
I was dialed in via BCM Modem.
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curlycord
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