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Sucession 3.0 and Cisco ICM 6.0

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cctsupport

cctsupport

MIS
Oct 24, 2005
1
US
I currently have Sym 5.0 on a new server and ready to replace 4.2; however my Nortel Option 11c is running Succesion 3.0. Our customer uses Geotel to route calls to our center and Cisco has not certified Succession and Cisco ICM.
Is anyone else waiting upon Cisco to do the certification? And is anyone using the combo Succession 3.0, Sym 5.0 with Cisco 6.0?

 
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