We recently upgraded a number of BCM50 & BCM450 to rls 6.0 and have 2 successions netwroked with these BCMs. since the upgrade when one of the succession 4.5 systems calls ANY BCM across the VOIP H.323 trunks the call rings the set but if no answer will not go to voicemail or if the receiving BCM phone was forwarded to another ext it will not forward. You get re-order tone. Has anyone had this issue or know of a fix. We will be ugrading the 2 Successions to rlse 7 but will not be a month or 2.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Succession Rlse4.5 calls to BCM 6.0 cannot transfer or go to voicemail
- Thread starter joecanuck
- Start date
I ran into a similiar problem when upgrading BCMs to the latest code. I found that I had to disable trunk tromboning, TRO prompt under private networking MCDN settings to get the voicemail to work properly.
On the transfers and also related to voicemail check the remote package settings for the line pools on the BCMs. Make sure they are all in a remote access package that doesn't restrict anything. Normally these settings should not change with an upgrade, but I had to redo this afterwards on mine.
You may also check the trunk to trunk transfer settings on the CS1000 systems.
On the transfers and also related to voicemail check the remote package settings for the line pools on the BCMs. Make sure they are all in a remote access package that doesn't restrict anything. Normally these settings should not change with an upgrade, but I had to redo this afterwards on mine.
You may also check the trunk to trunk transfer settings on the CS1000 systems.
- Status
Similar threads
- Question
- Locked
- Question
- Locked
- Question