subreport grandtotal not tallying in main report 1

[sugu]

Hi,

I Have a subreport called in the main report.
I'm using a table in the subreport and another in the main report. Both r linked by timestamp(dateTime).

In the subreport, i have 3 fields. the report footer a contains the summery of each field. the report footer b contains the fomulas to calculate the average of each field. the report footer c contains the grand total(shared variables) of the each field.

In the main report under the group footer,the summary of activities of an agent is generated which includes the subreport.the report footer contains the grand total. the fields in the main report produces correct grand total but for subreport which is called using the shared variable, it displays the last record of the summery. meaning the time range is bet 12:00AM to 11:45PM.So the grandtotal for fields in the subreport displays the summmary of the record at 11:45PM.

can someone pls advice me on how to get the correct grand total values for subreport in main report.
thanks!


19:00 1 0 1 0.00 0.00 107.00 63.00 0.00 63.00 0.02
19:15 0 0 0 0.00 0.00 0.00
19:30 1 0 1 100.00 0.00 5.00 10.00 25.00 35.00 0.00
19:45 1 0 1 100.00 0.00 3.00 238.00 5.00 243.00 0.07

 

[synapsevampire]

What's importqant is where the subreport exists within the main report, and where you are calling the subreport shared variables.

If you speak of groups, please state what you are grouping on (I assume the date stamp, but you don't say so, you say that you linked via it).

The rule is straightforward, the subreport must fire in a section PRIOR to calling the shared variables.

Also keep in mind that you may need to reset these shared variables.

So if the subreport is in the group footer a, you might palce a formula of:

whileprintingrecords;
shared numbervar MySum:= 0

To reset the value in case the subreport doesn't have any data in it, in which case the last good value would show.

Then in the group footer b, use the display formula, as in:

whileprintingrecords;
shared numbervar MySum

-k

 

[sugu]

the main report is grouped by time and the subreport is placed in the time group footer.the reset formulas r place in group header above the subreport. and the shared varibales of summary of subreport r placed a section below the subreport.

i'm still getting the last summary value as grand total in the report footer of main report.

 

[lbass]

You have to add a variable in the main report to summarize the shared variable, as in:

//{@accum} to be placed in a section below the one in which the subreport is located, e.g., GF_b;
whileprintingrecords;
shared numbervar MySum;
numbervar AddMySum := AddMySum + MySum;

Then in the report footer, use a formula like:

whileprintingrecords;
numbervar AddMySum;

-LB

 

[sugu]

Ibass,

i have suppressed the {@accum}(as the data in subreport also being shown making the data appear twice in the subreport and in {@accum}). And in the report footer, i have called the shared variable for the grandtotal where the formula is done in the subreport itself.

 

[lbass]

And?

{@accum} should be placed in the main report in a section below the subreport. It can be suppressed. The grand total variable does not need to be a shared variable, although it doesn't hurt anything to declare it as one.

-LB

 

[sugu]

in the same thing but for the grand total for the subreport in the main report, if the summarised value of the last value is 0, the grand total is calculated as 0.

eg:
Time aveACD(sec) aveACW(sec) aveAHA totaltalktime(hr)
22:00 123.2 13.5 136.7 0.2
22:15 68.4 43.5 111.9 0.17
22:30 0 0 0 0
-----------------------------------------------
total 0 0 0 0

this isnt correct.


The following is the formula in the sub report in the report footer b for each field.

Average ACD
-----------
whileprintingrecords;
if Sum ({iAgentByApplicationStat.CallsAnswered})=0 then 0
else
shared NumberVar sumACD := Sum ({iAgentByApplicationStat.TalkTime})/Sum ({iAgentByApplicationStat.CallsAnswered});

Average ACW
------------
whileprintingrecords;
if Sum({iAgentByApplication.CallsAnswered})=0 then 0
else
shared NumberVar SumACW:= Sum({iAgentByApplication.PostProssingCalls})/Sum({iAgentByApplication.CallsAnswered});

Total TalkTime in hours
------------------------
whileprintingrecords;
shared NumberVar sumTalkTime:= Sum({iAgentByApplication.TalkTime})/(60*60)

grandtotals placed in report footer c (each field suppressed):

grandTalkTime
-------------------
whileprintingrecords;
shared NumberVar grandTalkTimes := grandTalkTimes + Sum ({iAgentByApplicationStat.TalkTime});

grandCallsAns
-------------------
whileprintingrecords;
shared NumberVar grandCallsAns := grandCallsAns + Sum ({iAgentByApplicationStat.CallsAnswered});

grandPostPros
--------------
whileprintingrecords;
shared NumberVar grandPostPros := grandPostPros + Sum ({iAgentByApplicationStat.PostCallProcessingTime});

in the same report footer c, grand total for the formulas:

grandACD
-------------
whileprintingrecords;
if {@grandCallAns}=0 then 0
else
shared NumberVar grandACD := {@grandTalkTime(sec)}/{@grandCallAns};

grandACW
--------------
whileprintingrecords;
if {@grandCallAns}=0 then 0
else
shared NumberVar grandACW := {@grandPostPros}/{@grandCallAns};

grandTalkTime(hr)
------------------
whileprintingrecords;
shared NumberVar grandTalkTime := grandTalkTime + {@sumTalkTime(hr)};


formulas for each field in the main report to call(placed in the groupfooter section below the subreport )

sumACD
-------
whileprintingrecords;
shared NumberVar sumACD;

sumACW
----------
whileprintingrecords;
shared NumberVar sumACW;

sumAHT
-------
NumberVar sumAHT :={@sumACD} + {@sumACW};

sumTalkTime
------------
shared NumberVar sumTalkTime;

and grandTotal is as follows:

SumACD
---------
whileprintingrecords;
shared NumberVar grandACD;

SumACW
-----------
whileprintingrecords;
shared NumberVar grandACW;

SumAHT
----------
whileprintingrecords;
NumberVar grandAHT := grandACD + grandACW;

SumTalkTime
------------
whileprintingrecords;
shared NumberVar grandTalkTime;

the grandtalk time shows the last data of the SumTalkTime.

is there something wrong with my formula? and i have reset the variables in the group header.

thanks!

 

[lbass]

The only shared variables you need are SumACD, SumACW, and totaltalktime, and whatever variable you are using for AveAHA. You do not accumulate these within the subreport, but instead in a group footer_b section of the main report. So for example, to accumulate talk time in the main report, you would place a formula like the following in group footer_b:

whileprintingrecords;
shared numbervar sumTalkTime;
numbervar grtottalktime := grtottalktime + sumTalkTime;

Then in the report footer, you would use a formula like:

whileprintingrecords;
numbervar grtottalktime;

-LB

 

[sugu]

Thanks LB,
It works now! awesome!