Stupid Question

[wellco]

Have a Partner Mail VS R5...appears to be set up OK but when calling into auto-attendant and pressing an ext # the system transfers the call...BUT It rings a couple of times and then say's "transfering call to attendant" the actual mailbox never answers..I've checked everything..Any suggestions? Thanks

 

[exsmogger]

Check the extensions assigned to voicemail hunt group 7.

Brian Cox

http://www.jandjcommunications.com

 

[skip555]

check to be sure voice mail coverage is on for the extensions

 

[1043]

1. make sure you have mailbox for user.
2. make sure selector code is set to direct extension transfer
3. make sure extension is in coverage #310