Stuck - Nortel Password not working

[RyanEOD]

Ok, long story short I tried to SSH into the CS1000 today and couldn't. So, I got on my COM port directly connected to the switch and the login works, so I am thinking it is some crazy expired in UCM but not the switch, (which I have seen before). So, I tried changing the password in EM, then SSH'ing - didn't work. But, I can log into EM with the username/password, so I just made a new account. Ok, this new account can SSH into the switch, I was going to go in as nortel and su to root and check and see if my password is expired, but then funny thing, I can't login with the nortel account. Humm, I say, so I went to my https:// IP /Local-login and try my nortel password there and get: "Login error. Please check your username and password.". So, now I feel like I am up a creek, yes, without a paddle.

Thoughts?

 

[janaya]

what version? 7.5 switched from nortel user name to admin2. Other than that you may need to reset the passwords via the linux. There is a post a couple down from there that outlines the process. Not difficult to do.

 

[RyanEOD]

Janaya,

CS1000E, RELEASE 7

I have seen the instructions before, but I don't have a CD-Rom drive to put a disk into, suggestions?

 

[janaya]

do you have access to the avaya support website, because you can download the iso image and create a cd

 

[allenmac]

You need whatever media was used to install linux on the server (DVD, USB, PCMCIA, etc.)

 

[RyanEOD]

Ahh, it was PCMCIA, and the vendor we got the upgrade from kept the disk . . . . . I do have access to the Avaya Support site. So, I guess I need to figured out how to do this . . . with a PCMCIA and downloaded software? Which should I get?

 

[allenmac]

If you download the software there is a utility to transfer it to the PCMCIA.

 

[janaya]

You mean compact flash right? Call the vendor and tell them to give you the software back. It's not their's it's yours. You need this for system recovery, reload..yada yada.

 

[RyanEOD]

Well, let me shoot them an e-mail and see what they say . . this could be interesting . .

 

[bhassell2000]

Iff they dont give your the CF card with it loaded make sure to read the directions to load it on to a new CF card. It has to be a bootable card and loaded the right way

Thanks,

Buddy

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