PureChimpie
Technical User
Hi All
I have an old MCD4 cluster with a PNI 499 and new MCD7 cluster without a PNI. All sets from the old cluster are being migrated to the new virtual cluster.
I have a slight issue with the voicemail on my new cluster. As all extensions are arriving with their PNI tag 499+Extension. I have to add an alternate extension in Nupoint so the digits match. I need to find a way around this as I have 6,000 users to migrate.
Eg calls comes from old cluster for ext 499 37981 which is then call fwd always to 89101 37981 (89101 routing digits from old cluster to new). Nupoint mailbox is 37981 with an alternate number of 499 37981. Nupoint is matching the digits of the incoming CLI 49937981.
I need to strip the PNI499 if possible? I have tried absorbing 3 digits on the incoming IP trunk att's but the call fails.
Any thoughts?
Thanks
I have an old MCD4 cluster with a PNI 499 and new MCD7 cluster without a PNI. All sets from the old cluster are being migrated to the new virtual cluster.
I have a slight issue with the voicemail on my new cluster. As all extensions are arriving with their PNI tag 499+Extension. I have to add an alternate extension in Nupoint so the digits match. I need to find a way around this as I have 6,000 users to migrate.
Eg calls comes from old cluster for ext 499 37981 which is then call fwd always to 89101 37981 (89101 routing digits from old cluster to new). Nupoint mailbox is 37981 with an alternate number of 499 37981. Nupoint is matching the digits of the incoming CLI 49937981.
I need to strip the PNI499 if possible? I have tried absorbing 3 digits on the incoming IP trunk att's but the call fails.
Any thoughts?
Thanks