stormy8526
MIS
Hi!
Does anyone know how to strip digits in a scripts so that calls do not carry the number of the DID that was called? The problem is that our calls route to an Octel, but Octel looks for the initial digits dialed for the voicemail box instead of the number of the phantom that I am routing it to. I believe if I could wipe away the incoming digits within the script, then I can alleviate this painful problem.
Thanks.
Does anyone know how to strip digits in a scripts so that calls do not carry the number of the DID that was called? The problem is that our calls route to an Octel, but Octel looks for the initial digits dialed for the voicemail box instead of the number of the phantom that I am routing it to. I believe if I could wipe away the incoming digits within the script, then I can alleviate this painful problem.
Thanks.