We had a new person put tapes in our server w/o barcodes. Now our system/database is zonked. It is assigning strange numbers to every tape. How can I resolve this? It is ASO and works w/ Win2000.
All the tapes without serial # need to have a Quick Erase Plus done on them and then the Tape Engine stopped and restarted. Then at that time the tapes will all have the correct serial #.
As for the current database, well I guess you can either delete the old tape entries or just initialize the database and let it start over. This type of thing can really mess up a database because the same tape can get two entries, one with the barcode serial # and one with the ARCserve generated serial #. From there it is just downhill with jobs getting mixed up between the valid and invalid entries.
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