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Strange problem with D100 base stations connected to Avaya IP500V2

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IvanMK

IS-IT--Management
Oct 31, 2023
1
PL
Dear forum friends,

I have noticed a bunch of interesting threads here on Avaya IP topics so I decided to try and share my problem with you. It is a strange problem that goes for some time now. I have an IP 500 V2 switchbord sinc 2014. Along side I have 4 DECT base stations D100 on which I connect D150 Wireles handsets.
Everything was working fine till mid october when out of nothing the Base stations started loosing connectivity with the IP 500V2 switchboard. All 4 in the same time. Needles to say that they 3 base stations are connected via different switches to the main building where the switchboard is. One of the base stations is on the same switch with the IP500V2 switchboard. Switces are Cisco 9200 and Cisco 2960X.
The base stations are connected via SIP conncetion and have fixed UP addresses. Other phones are working fine and are also Avaya 1608 model. They get their IP address from DHCP service hosted by the switchboard.

Everyday at 16.35-16.40 all 4 base stations go down. No appearant reason what so ever. We have narrowe it down to shutting dowsn PC's HP Elite Mini 600 G9 (latest generation). When most of the colleagues go home and shutdown their computers it does not affect the base stations, but when most of the computers are down and any of the 10 HP Elite Mini 600 G9 machines is shutdown the Base stations arte going down. You can see them on the switch but no ping works on their IPs.
In order to start them again you yust need to power on the computer that put them down when it was shut down.

This is very chaotic but I'm ready to explain if something aditionally is needed. It is crazy ... I do not know how is possible to crash all 4 base stations when shuting down a PC.

Going MAD here ...
 
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