Strange job that i can't cancel 1

[fenster67]

I have a job that I can't cancel, that has no job id, no nothing. it shows the start time and it never cancels, even if i restart my master server. any ideas?

 

[OHWS]

Does the job show what client or what media server it is running from and if it is a backup/restore/user backup? If it is a backup perform the bpps -a command on a linux or unix client and look for the backup process (bpbkar) . Once you find the PID you can perform a manual kill command if necessary to clear out the job.

It also may be necessary to restart the media server processes as well but I would start with the client processes first. Please keep in mind when/if you decide to restart the media server you make sure nothing else is running to the media server at that time. Good Luck!

 

[nbkp25v]

We ran into this same issue. Jobs that only depicted a Job ID. VSupport recommended the following, and it fixed the issue:

Bring NBU down on the master.

Go into the following directories and delete all the files:

Unix:
/usr/openv/netbackup/bin/bsched.d
/usr/openv/netbackup/bin/bprd.d

Windows:
\<install_path>\veritas\netbackup\bin\bpsched.d
\<install_path>\veritas\netbackup\bin\bprd.d

Restart NBU on the master server.

Those phanton jobs should be gone from the activity monitor.

Thanks,
Bob