Strange issue with phones

[baze7]

I have a T7316 and when it is hooked up i can get calls, but non of the buttons do anything. intercom, feature, just makes the noise but no response. If I hook up a t7208 it works fine. I have tried 2 7316..same issue. Any thoughts?

Thanks

 

[drtelephone]

either you have a button stuck some place, push all button up and down make sure they are working. if not you have a bad set.

 

[ptstechnician]

I agree with drtelephone - classic case of a stuck button. Pull up and wiggle on all buttons. If you can receive calls but do nothing else, stuck button.

 

[curlycord]

So 2 sets have sticky buttons? I dont know about that.

Maybe a little more detail like software version, e series or not, try a third 16.

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curlycord

http://www.curlycord.com