I have a user who has a strange issue. We have 2 email domains so that joe_user@domain1.com and joe_user@domain2.com come to the same person.
Well, with this user, the exchange server is tacking on an extra ending to some of her received email. For instance, someone in the organization sent an email to her and it said the email was received from <Bill_smith@domain2.com>@domain2
So if she hits reply, it includes that entire mess, which means the reply fails. It should just say <Bill_smith@domain2.com> of course, without the @domain2 on the end.
I can't figure out why it adds the extra tag on the end. What's more, it seems totally random which emails get it. Some are internal emails, some are external, like gmail addresses.
As far as troubleshooting, I've tried blowing away her mail profile and it still comes back. Uninstalled Outlook and reinstalled, and the issue came back. Loaded her email on another computer and it had the same issue. I moved her mail to another message store to get rid of corrupted items, and that didn't help. She has no rules that are applied to incoming mail, so that's not it.
I'm starting to run out of ideas. Any thoughts?
Well, with this user, the exchange server is tacking on an extra ending to some of her received email. For instance, someone in the organization sent an email to her and it said the email was received from <Bill_smith@domain2.com>@domain2
So if she hits reply, it includes that entire mess, which means the reply fails. It should just say <Bill_smith@domain2.com> of course, without the @domain2 on the end.
I can't figure out why it adds the extra tag on the end. What's more, it seems totally random which emails get it. Some are internal emails, some are external, like gmail addresses.
As far as troubleshooting, I've tried blowing away her mail profile and it still comes back. Uninstalled Outlook and reinstalled, and the issue came back. Loaded her email on another computer and it had the same issue. I moved her mail to another message store to get rid of corrupted items, and that didn't help. She has no rules that are applied to incoming mail, so that's not it.
I'm starting to run out of ideas. Any thoughts?
