Strange Dialog Box

[andielangley]

Last night my PC locked up and when I finally got it to reboot I got a Dialog box on my screen with the following message : "To test your e-mail connection, please enter your e-mail password". There was a box for me to enter the password and two buttons "OK" and "Cancel". The title bar of the dialog box says "Login to your E-mail account... - Web Page Dialog" This appeared when NetHelp was loading - an annoying little diagnostic tool from BT-Yahoo that I can't get rid of - but it has never been seen before. I obviously know better than to enter a genuine password into mysterious boxes so I entered a false one which it was happy to accept. Anyone come across this before? Is it malicious or a new feature of NetHelp?

 

[destructa]

it's probably best to call bt(if it's broadband) on 150, navigate your way through their telephone menu system to broadband help. They should be able to tell you if it's a legit file or not, and how to resolve it.

Have you tried booting into safe mode and uninstalling the bt-yahoo internet drivers. restart (in normal mode) and re-install them. It may just be corrupted drivers and this should fix it if it is. Make sure you have your username/password available when you reinstall so that you can login to the net.

If it annoys Microsoft then it's worth doing, and doing well!!

 

[Wishdiak]

andielangley,

It could also be some piece of malware that's spoofing the title bar. It wouldn't hurt to run Spybot, Ad-Aware, or an Anti-Virus just to rule it out.



Wishdiak

http://www.wishdiak.com