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Strange BCM 50 issue

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rval80

Technical User
Sep 23, 2009
386
US
My customer has a BCM 50 3.0 system that I put in a couple of months ago. When they try to log into their voicemail using Feature 981, it just says exit. I have verified that the voicemail is working, in that the message waiting light comes on if there is a message, callers can get into their mailboxes, they can go into the Feature 983 admin portion of voicemail, they just can't retrieve them. Any thoughts?
 
First try to stop the service then restart it again.
If that does not work then do a reboot.
if that does not work then power down and restart the system.
 
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