montyzummer
IS-IT--Management
Hi all ,
Got a home user that connects to his head office via a constant sonic wall firewall unit , the IP phone is connected directly into port x3 on the sonicwall.
system IPO500 6.1(504)phone is a 5610 upgraded to latest firm ware.
This system has 30 other ip phones connected to it at a remote location that sit and work fine , this is the second phone sent out to the home user but it just reboots after half registering for 30 secs.(by this i mean it shows extn number but has no dial tone then reboots)
Unfortunatly the IT company is not us ,the tech on thre sider is telling me it is a true VPN with no packet inspection but im convinced its the sonicwall and not the phone any ideas !!!
Thanks in advance.
APSS (SME)
ACSS (SME)
Got a home user that connects to his head office via a constant sonic wall firewall unit , the IP phone is connected directly into port x3 on the sonicwall.
system IPO500 6.1(504)phone is a 5610 upgraded to latest firm ware.
This system has 30 other ip phones connected to it at a remote location that sit and work fine , this is the second phone sent out to the home user but it just reboots after half registering for 30 secs.(by this i mean it shows extn number but has no dial tone then reboots)
Unfortunatly the IT company is not us ,the tech on thre sider is telling me it is a true VPN with no packet inspection but im convinced its the sonicwall and not the phone any ideas !!!
Thanks in advance.
APSS (SME)
ACSS (SME)