We have a Dell PowerVault MD1000 running Windows Storage Server 2003 R2 (64-bit) that we are using as our primary file server. Each department has their own directory on a 3 TB virtual drive (on a PERC RAID controller), with directory quotas set up for each department based on their average space usage. The system is configured to send alerts to the appropriate parties when the 95% mark is reached, and block anyone from saving files within directories once they hit their quota. We are doing quotas per folder, not per volume or per user.
For the most part this setup has been working fine for us for the past couple years. However, we have one specific directory on which the quota system seems to have difficulty keeping an accurate "current usage" amount. Quota Management shows the folder usage constantly increasing, but when we check the properties of the folder in Windows Explorer, the folder is well under the quota size.
The quota for this folder is set to 18 GB. Currently, the folder shows as 8.31 GB (7.4 GB size on disk), but Quota Management shows that 27.5 GB are used. We had to disable the quota to prevent it from sending out false alerts and incorrectly blocking users.
The only way we've been able to correct this is by deleting and re-creating the quota in Quota Management, but over time the problem returns.
This directory is on the same volume, and within the same parent directory, as all other department folders (none of which are having this issue). Neither Compression nor Encryption are set for the folder having the quota issue. The problem also persists after defragmenting and running chkdsk on the drive.
I haven't been able to find anything on the Microsoft Knowledgebase, or through a general Web search, regarding this problem. Does anyone have some insight as to why this is happening, and know of a more permanent fix than repeatedly deleting and re-creating the quota?
For the most part this setup has been working fine for us for the past couple years. However, we have one specific directory on which the quota system seems to have difficulty keeping an accurate "current usage" amount. Quota Management shows the folder usage constantly increasing, but when we check the properties of the folder in Windows Explorer, the folder is well under the quota size.
The quota for this folder is set to 18 GB. Currently, the folder shows as 8.31 GB (7.4 GB size on disk), but Quota Management shows that 27.5 GB are used. We had to disable the quota to prevent it from sending out false alerts and incorrectly blocking users.
The only way we've been able to correct this is by deleting and re-creating the quota in Quota Management, but over time the problem returns.
This directory is on the same volume, and within the same parent directory, as all other department folders (none of which are having this issue). Neither Compression nor Encryption are set for the folder having the quota issue. The problem also persists after defragmenting and running chkdsk on the drive.
I haven't been able to find anything on the Microsoft Knowledgebase, or through a general Web search, regarding this problem. Does anyone have some insight as to why this is happening, and know of a more permanent fix than repeatedly deleting and re-creating the quota?