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Storage Agents fail to start on W2K server?

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Beaghler

MIS
Aug 1, 2002
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Anybody seen this? The Compaq Storage Agents on one of my DL 380 in a SAN are in a constant "Starting" state. As a result several of the other Compaq agents fail also. The server is slow, and it can't see the tape library. Disabling the service makes the server run normally, but I don't have my tape library. Compaq is bouncing me around from server support to storage support, etc.
 
Suppose you can just try reinstalling the Management Agents.
/charles
 
Tried that twice, selecting the overwrite ewer files option. No joy.
 
After a visit from Compaq, we determined that we needed to remove BriteStor, reapply update, reinstall BriteStore. This all started when a drive in the library got a tape stuck and it was replaced.
 
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