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stopping Warning Message IN CS

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deltaserver403

Technical User
Apr 7, 2005
162
UG
Dear All,

How can we stop recording warning message,

When it starts recording the message comes "Warning your call is being recorded.

Is there a way to stop this lady comes in between.

This is request from one of our client

Regards
DS
 
Go into VMPro, go to Administration/Preferences/General and uncheck the Play Advice on Call Recording option. Then save and make live.

***Keep in mind, if you are in the U.S., many states require by law that callers are notified when their calls are being recorded. I would have the customer check their state law before you remove this announcement.
 
By the way, the wav file for this is in c:\Program Files\Avaya\IP Office\Voicemail Server\WAVS. It is the aor_00.wav if you wanted to delete the wv file itself.
 
The default wav is a little naff.
Here in UK I have put it through a VM-Pro module that then does a tranfer to user or hunt group.
 
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