STOP CDR RECORD FOR ONE EXTENSION

[mrbuckeye]

Hi,

I need the PBX, Guestworks from sending call records for a single extension. Can I do that, if so where should i change.


Please help.

Thanks in advance.

 

[marcell55]

I believe you can change the "CDR Privacy" field to yes on the station form to stop sending records. It's usually on the 2nd page, upper left column.

 

[Phoneman2]

Might give this a try. I don't have Guestworks, so all I can do is point you to the books.

http://support.avaya.com/elmodocs2/multivantage/233823_2/231205_1/231205_1.pdf

Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[mrbuckeye]

Thanks,

I did make the change on the "CDR Privacy" field, but still they show up.

 

[Bobg1]

What cdr privacy does is strip digits from the dialed number in the cdr record. You set how many digits on the system-parmameters cdr page. This way you get a number that is not so easy to identify.

 

[mrbuckeye]

So,

Does this mean, we cannot program the GW to "not" to send a CDR for one single extension. Only relies on the Call Accounting system to discard the call record for that specific extension.

BTW:
Phoneman2 the location has third party Call Accounting System.

Thanks.

 

[BIS]

I am not 100% sure, and not near a switch, but try out "Data Restriction" on page two or there abouts...
Could be I am totally wrong though, but give it a shot..

 

[Bobg1]

Bis, Data restriction is to keep call waiting tones etc from interupting a call in session. Thus if you are using a station for a data call it will not drop from these tones.

 

[BIS]

well that clears that up - thanks