STMI4 Error hipath V5

[Shahid Ali]

Dear all I am getting the below Message and unable to figure out what is the actual issue
The STMI4 card is not connected to any device.it,s Hipath V5

F5749 E8 N2890 NO ACT BPA BOARD LW REQUEST 19-06-11 17:06:45
ALARM CLASS:CENTRAL:002
P202:LTG1 :LTG1 :LTU1 :014: 0 : 0 Q2324-X500 STMI4/1 BST:01 PLS:-16
FORMAT:43
REASON:00H ONLY SIGNALING
MSG_IP_LINK_FAILURE
4576656E74436F64653A204D53475F49 505F4C494E4BF54641494C55524520
202053657665726974793A204D616A6F 72FFFFFFFFFFFFFFFFFFFFFFFFFFFFF

 

[donb01]

IP Link Failure leads me to believe that it is not seeing your primary network connection to the board, or the network is not accepting it for some reason.
If you plug the network cable you are using for the STMI board into a computer, can you still access the network normally?

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA