the only way to get the password w/o losing the config is to contact Vodavi, they will have you go through a process so that they can get into the system, pull a config, change the password and then reupload it for you.
the other option is going to be doing a factory reset on the whole system unfortunetly...
yes - the Vodavi tech support does have access to it
Vodavi will remote in to the system, download the config, change the config manually, and then reupload it... that is the only way to do a password recovery short of resetting the system.
Not sure why they did it this way, but they did...
Well... from what I remember, you will need to contact a company that is a Vodavi seller that can contact their Tech Support... I do not thing they will talk to anyone that is not an authorized vendor, they will just refer you to a local vendor.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.