Stations used as COT's

[bugdog]

I have an opt11c which is using 500 stations as COT's...the 11c is using auto attendant to answer all calls and we are getting no disc supv.....anyone know of a work around this? Not possible to use Grnd start/loop start COT's....and we must have auto attendant answer all calls.

 

[wdhb]

So what stops you using COT's configured to AUTO terminate on an ACD number, then to a voicemail auto attendant.
Analogue extn ccts are not going to provide you with any form of line supervision.

 

[bugdog]

wdhb,
that's the problem, I don't have COT's...only have analogue
500 stations from another PBX terminating as COT's in my opt 11c. Sorry if I didn't explain better in my 1st post.

 

[hawks]

If you are comming from another Meridian then you can try the NT5D60 card (in the system supplying the analogue). You need at least RLS 23 with packages 332,& 333 to make it work. It does provide some sort of disconnect signal I used it a year or so ago hooked to a NORSTAR system.

 

[bugdog]

hawks,

thanks, but NT5d60 not an option...we are stuck with 500 stations no exceptions.