Station not ringing with group

[twizitid]

So, I have a couple stations that are set to ring in a group. The hunt group, answer group and pickup group are all programmed correctly. All the phones assigned to these groups have been working fine for the last 7 or 8 months now.

For some reason, one phone has decided it doesn't want to ring with the group any more. You call it's individual extension and it rings, but not when dialing the group extension.

The only difference between it and the other extensions is that it's setup in LDN as the night service number after the operator is gone for the night.

As I said, it's been working fine for months, all of a sudden it's decided not to ring.

Any thoughts?

 

[mikeydidit]

If this is a ACD group, do a status station and make sure it is logged in. If not it will not ring on incoming hunt group calls.

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