Static on Line 2 of ACS R6 Processor 1

[chevyman1]

I am getting static on line 2 (only on the initial off hook, goes away after dialing first digit), Extension 11 of an ACS R6 processor, with a Voice Mail VS R4 in slot 2 and a 200 module in slot 1.

The repair facility that I use said some ACS R6 processors have this problem. Has anyone heard of this? Is their a way to overcome the static? Remember the static is only at Extension 1 and only when you first come off hook, after you dial the first digit the static goes away.

 

[Dexman]

I can't say that I've seen that before. Usually static indicates either a wiring issue or a port is going bad. The problem as described is strange to say the least.

 

[gknight1]

is the system grounded?

 

[chevyman1]

Yes the system is grounded

 

[DJRabin]

Do you get the same issue when you go off hook with your butt set on that line? Trying that could help to isolate whether it's a PARTNER issue or a line issue. Other options to test - swap that line into a different port - does the problem persist?

 

[Dexman]

When it comes to grounding the Partner ACS processor, the following thread posted a while back is worth reading.

http://tek-tips.com/viewthread.cfm?qid=904184

Hal B wrote extensively about problems caused by differences in electrical potential caused by grounding to building steel or could water pipes.

 

[Dexman]

Oops...even a spell checker can't catch all problems.

"Cold water pipes