JeremyParr
IS-IT--Management
I have a 4 port Startalk Flash Messaging unit on an older Norstar KSU. The customer does not have the Sys Manager password, so I went through the F985,9,etc procedure to reset it. Now, when trying to log in via F983, I get "Not Allowed", vs the password error we had before. All of the phones are M7324s.
The documentation points to trying to log in with the wrong set type in response that the "Not Allowed" message. I noticed when trying to administer the KSU, there is no way to view or set the set type of the extension. Could this be my problem? I will try and go onsite tomorrow with a M7310, to see if the behavior is any different.
The documentation points to trying to log in with the wrong set type in response that the "Not Allowed" message. I noticed when trying to administer the KSU, there is no way to view or set the set type of the extension. Could this be my problem? I will try and go onsite tomorrow with a M7310, to see if the behavior is any different.
