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Startalk Flash 2.02 with delayed message delivery

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bbdodge

Vendor
Jul 16, 2008
25
US
Customer has a MICS 4.0 with a T-1 & 1 each digital & trunk expansion modules connected to a Rel.2.02 Startalk Flash 4 port. Sporadically, some messages are being delivered 1-2 days after they are left. For example, user will check messages at 5:00 Monday, then Tuesday they will get a new message that had been left on Monday prior to 5:00. Apparently this problem has been ongoing for a while & happens to several users. Any ideas aside from upgrading to a CP? VM & KSU have been rebooted with no affect on the issue.
 
A reboot has always worked for me in the past with the flash VM. If you had a NAM and MICS, there was a dip switch setting on older revisions that had to be changed to correct a clocking issue that caused this problem.
 
Both the KSU & the VM have been rebooted with no effect on the problem. We actually had the same problem on this system years ago & had to install a new Startalk Flash unit. It has run fine for a few years, but its now getting flaky again.
 
Maybe think about doing a re-install using F983/option 1
This will erase everything and reload, might clear out any bugs....usualy does.

Also check first that all 4 channels work and that 1 all alone is not constantly in use.

 
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