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StarTalk C - Message Fades Out

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tsplusone

tsplusone

Vendor
Mar 30, 2004
59
US
I have a customer with a StarTalk C on a MICS with R1/T1. When listening to their messages, sound fades in & out. Replaying usually works OK - message can be heard in full. Happens on different ext's & mboxes.
Thanks for any ideas as to what is causing problem!
 
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check the voice ports on both system and voice mail

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 
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Are they trying to listen using speakerphone? muting the mike helps there.

JerryReeve
Communications Systems Int'l
com-sys.com
 
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Thanks for your advice! I'm going there today to check it out & will try your tips.

Michael C. DeAngelo
TeleService Plus, Inc.
 
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