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star star will not get me into remote voice mail access

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phoneact

Technical User
Jul 7, 2015
14
US
We have 25 BCM 50's installed and some of the voice mail cannot be accessed by entering star star (**) at the auto attendant. Is there a way to enable this and can I change the voice mail group DN number? One of the systems is set for DN 363 can I change it to DN 362?
 
You can change a DN to another DN

For ** look for "Return to AA" under Telset programming or Auto Attendant/properties in Browser programming

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