Standard Phone(s) on Avaya Partner ACS

[samhuangavaya]

Hello all!

Would there be an easy way to install a standard wireless phone on an Avaya Partner ACS R8 (I incorrectly said R7 in previous posts) system? We currently have 8 Avaya 18D phones.

I've heard/read online that the Avaya Partner ACS system can support "standard analog devices" such as "standard phones, fax machines, modems, etc", but on no site did I find instructions on how to install an standard phone.

If someone could please give me some pointers, that would be great!

Thanks,
Sam

 

[samhuangavaya]

After browsing around the forum, I came to this

http://www.tek-tips.com/viewthread.cfm?qid=381153,

in which someone suggested a phone could be plugged into the back of an Avaya phone and be used as a ringer... not only was it able to ring, I could use it to make calls too!

But one last thing- how would one make intercom calls?

 

[Telecomboy]

If you plug it into the bottom of another Partner 18D telephone, you cannot use the Partner 18D while you are using the cordless. This may or may not be an issue. If it is not, then leave it alone. To make intercom calls you either have to set auto line select on the Partner 18D it is plugged into to first choose an intercom button, then your outside line buttons or as a trick if you pickup line 1 on the cordless, then hangup and pickup again immediately you will grab an internal dialtone.

 

[TouchToneTommy]

Give it its own extension port, and program the ALS to select Intercom first, and then the outside lines. You make Intercom calls by going off hook and dialing the other extension number, outside calls by dialing 9, waiting for outside dial tone, and then dialing your call.

 

[samhuangavaya]

Changing the Automatic Line Selection is a good idea, but you said to give the Wireless standard its own extension port? How would we go about doing this?

 

[samhuangavaya]

**Edit: I meant to write "Wireless Standard Phone

 

[cvrbob]

do it all the time ,just like TTT said plug it into station port, program it for intercom first ,use flash to transfer if needed

 

[Telecomboy]

The extension ports on a Partner system support both Partner phones and standard telephone sets. Just pick an open extension port and plug in.

 

[samhuangavaya]

I've tried that, but when I do, I don't get any signal... Is there any configuring I need to do?

 

[Telecomboy]

Nope. Are you sure you are plugging into an extension port and not a line port?

 

[samhuangavaya]

Yes. I'll double check that when I have access to the system tomorrow.