Hello,
please help! We have a huge hybrid environment. We have a lot of traditional pbx(Avaya & Nortel) that are forwarding to stand alone unity boxes. On one of the clusters we do not need CTI rt points in between the pbx and Unity... On the rest we need to have cti route points. How can we program call manager and/or unity to not need cti route points? thanks!
Regards,
Bito
please help! We have a huge hybrid environment. We have a lot of traditional pbx(Avaya & Nortel) that are forwarding to stand alone unity boxes. On one of the clusters we do not need CTI rt points in between the pbx and Unity... On the rest we need to have cti route points. How can we program call manager and/or unity to not need cti route points? thanks!
Regards,
Bito