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STACOMMPROFILE0001 when adding new user

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ITHawkDriver

Technical User
Aug 4, 2021
31
US
In the process of adding users, I got STACOMMPROFILE0001 when attempting to add a new user using the same settings I had for the previous 3 users. I've searched high and low and can't find what this error is or how to fix it.
 
Equipment Type?
Hardware platform?
Software Version?
What to and how are you adding users?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
Figured it out. That error is super generic and another person and I went through on CM 8.1 adding a user line by line using commit and continue until we encountered a more descriptive error. Turns out there's a finite number of users who can have the "aut-msg-wt" button assigned. Thanks for the reply @AvayaTier3
 
There are system limits for that as well as individual user limits that can be tracked. Both can cause the error returned.

Command: list usage extension (for single extension tracking)

remote message waiting lamp capacity per system

gaz:
system max = 240

mips:
system max = 1250

linux:
system max = 11000

max 80 users can track one resource


Code:
display capacity                                                Page   6 of  14
                                   SYSTEM CAPACITY
                                                                      System
                                                      Used Available  Limit
                                                     -----------------------
       RECORDED ANNOUNCEMENTS/MUSIC/AUDIO SOURCES
                                Analog Queue Slots:      0    1000     1000
                   Administered Announcement Files:      0    3000     3000
                                 TN2501 VAL Boards:      1       9*      10
                        Media Gateway vVAL Sources:      0     250      250
               TN2602 Boards with 80 VoIP Channels:      0     128      128
              TN2602 Boards with 320 VoIP Channels:      1     127      128
                               Avaya Media Servers:      0      50       50


       TEMPORARY SIGNALING CONNECTIONS (TSC)
                                 Administered TSCs:      0     250      250
                                     NCA-TSC Calls:      0     999      999

[COLOR=#CC0000]REMOTE MESSAGE WAITING LAMPS(aut-msg-wt and Message Lamp Ext for other stations)
                   Automatic Message Waiting Count:      0    2050     2050[/color]
   '*'  Available VAL Boards limited by other inserted integ type annc boards

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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