StackHash problem on Vista

[paulsv]

I have a customer who reports an error when my app closes down. It seems to be related to Vista, as I have a colleague who has tried in on Vista and seen the same problem. All our current customers have been using XP, so this is new to me. Can anyone suggest what might be causing such an error? I have no idea what this means or where to start. The problem signature is below:

Problem Event Name: BEX
Application Name: SimVenture.exe
Application Version: 0.0.0.0
Application Timestamp: 2a425e19
Fault Module Name: StackHash_16bd
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0192ff97
Exception Code: c0000005
Exception Data: badc0de1
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 16bd
Additional Information 2: 8d1a6d385e0559e1c7055d996c3b07dc
Additional Information 3: 10b8
Additional Information 4: c6cd69f831562ffa8f7c467bb6dcdefa

Any help much appreciated.

Paul

 

[Glenn9999]

Okay, one thing to recognize about Vista is that it changed quite a few of the application rules regarding things. One of them involves what programs running under it can't and can't do with files (to attempt to thwart malware things, as well as several "DLL Hell" related bugs).

For what I find, this should enlighten things regarding this problem:

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1966586&SiteID=1

It seems this error equates to: "Module not found." If I recall from my brief time playing around with Vista RC2, one of those things done was to limit what "shared files" can be placed into "Program Files" and "Windows".

It seems as a good suggestion for what I read about this bug, it would be wise for you, if you intend to support Vista (market share of it is only going to grow, given what Microsoft is), to get a copy of it and test your software there, and then release a new version with the required changes.

 

[paulsv]

Thx Glenn
I think I know what is causing it - I use a third party protection component and if I don't protect the software there is no error.

I will shortly have a Vista install to test with. It just shows how little Vista is used in some environments that this has never cropped up before (we have over a thousand installations out there).

thx again for your comments

Paul

 

[harebrain]

>It just shows how little Vista is used in some environments

More likely it shows how reluctant enterprises have been to adopt Vista because of vendors/developers failing to update their products for Vista compatibility. Don't expect that to last long.