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SRPT131 Primary client can't connect to the other side

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FGiffone

Technical User
Aug 11, 2008
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SRPT131 began several days ago. Any guidance on addressing it would be appreciated. Thank you in advance.

Some preliminary research on Tek-Tips indicate the following might be of some assistance:

.stat cpu
cp 0 16 PASS -- ENBL

SINGLE
DISK STATE = REDUNDANT READY
HEALTH = 24
VERSION = Jul 28 2005, 03:40:16
Side = 0, DRAM SIZE = 256 MBytes

cp 1 16 DSBL: NOT RESPONDING

.stat health
Local (Side 0, Active, Redundant):
Components without TIER 1 Health contribution:
==================================================
disp 0 15 1:In Service
sio2 0 15 1:In Service
cp 0 16:In Service
ipb 0:In Service

TIER 1 Health Count Breakdown:
=====================================
sio8 0 16 1: 0002
sio8 0 16 2: 0002
sutl 0 15: 0002
strn 0 15: 0002
xsmp 0 15 1: 0002
cnib 0 9: 0002
cnip 0 9 0: 0002
cnip 0 9 1: 0000 (OutOfService)
cmdu 0 16 1: 0008
eth 0 16 0: 0002
Local TIER 1 Health Total: 24

TIER 2 Health Count Breakdown:
=======================================
ELAN 16 IP : 172.16.7.182 Health = 2
Local AML over ELAN Total Health:2
Local Total IPL Health = 0
IPL connection history:0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Local TIER 2 Health Total:2
Remote (Side 1, Unkown):
(Remote side health is not available. )
.
DTC001
.cp 1 16 DSBL: NOT RESPONDINGytes
 
SRPT messages produced during CPP switchover eg:

% DROL001 DAILY ROUTINE END
% CCED LD135 END 00:02 25/5/2005
%
% SRPT123 MIDN: Starting graceful SWO from side 1 to side 0.
%
% SRPT048 DR: Master asked to stop updates and flush file system.
%
% SRPT118 CM: Server connection lost.
%
% SRPT110 CM: Primary client connection established.
%
% AUD000
%
% CCED762 SWO: Graceful switch-over from side 1 to side 0 completed
% Previous Graceful SWO: at 24/5/05 0:02:56
%
% SRPT041 LCS: Graceful switchover command successful.
%
% SRPT027 HB: Cannot detect heartbeat from other core
%
% SRPT117 CM: Server connection established.
%
% SRPT131 CM: Primary client can't connect to the other side.
%
% SRPT110 CM: Primary client connection established.
%
% SRPT028 HB: Heartbeat detected from remote core.
%
% SRPT033 DR: Master is starting disk sync.
%
% SRPT024 CPM: CPM started protected memory sync.
%
% SRPT023 CPM: CPM completed protected memory sync.
%
% SRPT043 LCS: Protected memory and disk synchronization complete.
%
% SRPT050 DR: Disk sync completed.
%
% SRPT026 HB: Remote side health change: 16 .
%
% SRPT026 HB: Remote side health change: 24 .

R3 saw the introduction of the auto switch command in LD 17, OVLY, MID_SCPU. This command should be ignored and left at default - NO.


All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
What kind of CPU's do you have? Obviously CPU 1 is out of service. You will need to connect directly to it and see what is going on. A sysload may fix it, it may be bad or you may have to reload the software on it.
 
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