SRG50 Release 1.0 IP Phone shows redirection reason !!!!

[TKNortel]

Hello all ,

we have set up and SRG50 Release 1.0 , and when the IP Phone is registered at the main office and a call comes in via the SRG50 PSTN and then terminates on the IP Phone , it shows the CLID from the caller and also the Redirection Reason (MCDN) in our setup "CFW".

Is this normal in an SRG configuration ?

Because the SRG uses the CFW all calls to redirect incoming calls to the Main Office , from the technical point of view this would be correct , but this is for the user confusing.

Has somebody seen this also on other installed sites or how can i solve this ?

The Main Office is an CS1000 Release 4.5 and the SRG50 1.0 is fully patched.

 

[jamming1]

Go into the PBX and turn off redirect reason in ld 95 and see if it goes away.

 

[TKNortel]

Hi jamming1 ,

this is not possible , because if we turn it off , then it does not work for the hole Main Office !

cheers
TKNortel

cheers
TKNortel