SRG50 caller id routing issue

[crankyralph]

I have a strange issue with an srg50 linked to a cs1000.

Calls come in on analog trunks, and ring to an analog station set to forward after 2 rings [to collect caller id]to the cs1000 over the voip trunks. This is working great...

- but -

when caller id is blocked, the calls drop most of the time. The calls will not set up properly on the voip, and get disconnected. I am told the cs1000 is seeing nothing from these disconnects.

In monitor, you can see the srg50 try to call out on the voip, but then disconnect. Under UIP, you can see a successful call display 'SETUP NAS 2700' (2700 is the destination on the cs1000) where a failure with caller id blocked will show 'SETUP NAS 111111111118 2700' - blocked id is causing the routing issue.

Any thoughts / guidance?

 

[r307]

Since this is an SRG, I'm wondering why your are receiving calls on an analog set that is being forwarded to the CS1000 as opposed to "redirecting" the analog line in question. I believe you'll have success using line redirect and, line redirect can be configured for fallback while in survivable mode.

 

[crankyralph]

Thanks r307.

The problem with redirection is it does not collect the caller id from the analog lines - we tried this with several scenarios and no ID. We need a 2 ring delay to collect the caller id, then pass it to the cs1000.

 

[Dasheen]

What if you put the VoIP destination in the Voip Access code as well. Once this is done,all DNs will be forwarded to <destination code>+<DN>. So any PSTN call that rings an IP set say 4000 on the SRG will be fwd to say 84000 which is an SRG set in Normal Mode. With this setup u don't have to use line redirect.

 

[r307]

That doesn't sound like correct behavior. The redirected line should pass OLI.

And sorry, I don't have any ideas for your original question.