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SQL Server 2014 install fails

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TamarGranor

Programmer
Jan 26, 2005
2,479
US
I asked about this over on StackOverflow, but figured I'd try here, too:

I'm trying to install SQL Server 2014 Enterprise x64 on a 64-bit machine running Windows 7 SP1. I'm trying to install side-by-side with a SQL Server 2008 R2 installation.

I work through the Setup Wizard with everything looking fine except for a warning about the firewall (which I think I can't resolve until after installation). At the appropriate step, I give the new installation a different name (MSSQLSERVER2014) than the existing MSSQLSERVER.

When I finally start it running, it fails. To be specific, everything fails except for the Data Quality Client and the Documentation.


Here's the log that's created (with personal details removed):
[pre]
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068643839
Start time: 2014-12-15 11:50:31
End time: 2014-12-15 11:54:42
Requested action: Install

Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for Adv_SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for Conn: Use the following information to resolve the error, and then try the setup process again.
Next step for BC: Use the following information to resolve the error, and then try the setup process again.
Next step for SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for RS: Use the following information to resolve the error, and then try the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for DQ: Use the following information to resolve the error, and then try the setup process again.
Next step for FullText: Use the following information to resolve the error, and then try the setup process again.
Next step for AS: Use the following information to resolve the error, and then try the setup process again.
Next step for SNAC_SDK: Use the following information to resolve the error, and then try the setup process again.


Machine Properties:
Machine name: XXXXXXXX
Machine processor count: 8
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No

Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER Database Engine Services 1033 Enterprise Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER SQL Server Replication 1033 Enterprise Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER Full-Text and Semantic Extractions for Search 1033 Enterprise Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 MSSQLSERVER MSAS10_50.MSSQLSERVER Analysis Services 1033 Enterprise Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 MSSQLSERVER MSRS10_50.MSSQLSERVER Reporting Services - Native 1033 Enterprise Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 Management Tools - Basic 1033 Enterprise Edition 10.51.2550.0 No Yes
SQL Server 2008 R2 Management Tools - Complete 1033 Enterprise Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Client Tools Connectivity 1033 Enterprise Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Client Tools Backwards Compatibility 1033 Enterprise Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Client Tools SDK 1033 Enterprise Edition 10.51.2500.0 No Yes
SQL Server 2008 R2 Integration Services 1033 Enterprise Edition 10.51.2550.0 No Yes
SQL Server 2014 Data Quality Client 1033 Enterprise Edition 12.0.2000.8 No Yes

Package properties:
Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
Version: 12
SPLevel: 0
Installation location: F:\English\SQLServer2014\EnterpriseEdition\x64\setup Installation edition: Enterprise

Product Update Status:
None discovered.

User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: NT Service\SQLAgent$MSSQLSERVER2014
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: C:\Program Files\Microsoft SQL Server\MSAS12.MSSQLSERVER2014\OLAP\Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: C:\Program Files\Microsoft SQL Server\MSAS12.MSSQLSERVER2014\OLAP\Config
ASDATADIR: C:\Program Files\Microsoft SQL Server\MSAS12.MSSQLSERVER2014\OLAP\Data
ASLOGDIR: C:\Program Files\Microsoft SQL Server\MSAS12.MSSQLSERVER2014\OLAP\Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: NT Service\MSOLAP$MSSQLSERVER2014
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: XXXXXXXX\xxxxxx
ASTEMPDIR: C:\Program Files\Microsoft SQL Server\MSAS12.MSSQLSERVER2014\OLAP\Temp
BROWSERSVCSTARTUPTYPE: Automatic
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141215_115030\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, FULLTEXT, DQ, AS, RS, CONN, BC, SSMS, ADV_SSMS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: NT Service\MSSQLFDLauncher$MSSQLSERVER2014
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server INSTALLSQLDATADIR: D:\SQLData
INSTANCEDIR: C:\Program Files\Microsoft SQL Server INSTANCEID: MSSQLSERVER2014
INSTANCENAME: MSSQLSERVER2014
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: <empty>
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: NT Service\ReportServer$MSSQLSERVER2014
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$MSSQLSERVER2014
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: XXXXXXXX\xxxxxx
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 1
UIMODE: Normal
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false

Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141215_115030\ConfigurationFile.ini

Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Client Tools Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Client Tools Backwards Compatibility
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Management Tools - Basic
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Reporting Services - Native
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Data Quality Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Full-Text and Semantic Extractions for Search
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: Analysis Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Feature: SQL Client Connectivity SDK
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.

Rules with failures:

Global rules:

Scenario specific rules:

Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141215_115030\SystemConfigurationCheck_Report.htm
[/pre]

Thanks,
Tamar
 
Not to ask the obvious question, but are you running the install as the administrator? Right-click "Run as administrator"?


Just my 2ó

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg
 
I hadn't, since it's my understanding the files named Setup.EXE get special handling. But I went ahead and tried, and got the same result.

Tamar
 
Solved my own problem with some more searching. The short version of the solution is that I needed to uninstall the SQL Server 2012 Native Client before doing this installation. (Not sure how that got installed on my machine; best guess is some Windows update.)

The resources that led me to the solution were:

- which led me to the details.txt file telling me exactly what failed.


 
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